Existing Home Customers
In July, 2019, our basement flooded for at least the 10th time since my wife and I had lived there. It was awful. It resulted in assistance from ServPro as well as remediation for mold. However, before remediation was performed, ServPro handed me a business card for Parks Waterproofing. Jody Parks (owner) came less than a week later for a site inspection of our home, our basement, and the topography of our property. He explained the concept of waterproofing as water diversion. He took several days to meticulously put a comprehensive waterproofing plan together for us. Upon submitting the plan, he stated, Your home, including your basement, will NOT flood again if you follow this plan. We hired him. We trusted him. He even assisted my wife with her concerns about some herb gardens and elderberry trees which she hoped he would be able to assist her with hopefully saving during the process. And he and his crew did just that. Over the past several months we have had several hard rains in Lenoir and our basement has been without even a drop of water. But the past 24 hours, when Lenoir received almost four inches of rain, much of it in torrents over a few hours, our home and our basement have not had even a drop of water. My wife and I can never thank Parks Waterproofing, Jody, Amber, and their highly professional crew members enough. I cannot sing their praises adequately. I would recommend Jody without hesitation. He was fair, patient, he listened to our concerns, he took his time in developing a water diversion plan specifically for our home, and his price was beyond just reasonable. Basically, they saved our home.
Wow! These guys are AMAZING! We had a huge problem in our crawl space. They assessed the problem, made recommendations, and gave us the estimate. They totally explained everything so we had an understanding of what would happen. They were here for over a week, did extensive work inside and out of the crawl space, including installing a sump pump with WiFi alarm, and rerouted some exterior drain pipes. They cleaned up after themselves too! Their customer service is absolutely incredible, before/during/and after! I give them a 5 star rating, but in reality, they are a PERFECT 10!!!
We were experiencing severe water problems in the basement of a rental house that we have. I had talked to others about solutions, but no one seemed to have a system that would solve the issue. Then someone told me that I should contact Jody Parks and allow him to show us the system that he uses to waterproof a basement. I met with Jody and immediately felt comfortable with his system… and the amount of detail that he shared with me. During the entire process Jody was always available to answer questions and offer suggestions.
To dig out and waterproof an existing basement is a big project, but I was amazed how quickly this was accomplished by Jody and his team. I would recommend his company to anyone needing this service. In addition he is an excellent Mason and did some additional Masonry work for us on this project which enhanced the look of the house.
It was a pleasure to do business with Jody and you can count on him to finish the job on time and on budget. Jody thanks so much for your help!
Three inches of hard rain no problem!!!
Larry and Diane Stone
I would like to recommend Parks’ Waterproofing Company. I have been having water issues for some time now and called Jody out to take a look at the problem. During his assessment he was able to determine that a much cheaper solution was my best option. I appreciate Jody’s honesty and integrity by not taking advantage of the situation and telling me the more expensive option was the only way to fix the problem. His honesty saved me literally thousands of dollars.
After reading a testimonial from Larry Stone about the Parks’ Free-Flowing Waterproofing System, I gave Jody Parks a call to look at my basement that was leaking bad every time it rained. It was so bad, whenever it would rain , we would have to burn candles everywhere to help get rid of the musky smell, and now after 11 inches of rain in one week there is no smell at all, and my basement is dry! It is just AMAZING! I’m so glad I called Jody because I was very happy with the way Jody and his team treated me (which means a lot). I am also very pleased with the Parks’ Free-Flowing Waterproofing system Jody installed at my home. It really works!
Jody – all the rain we’ve had lately really put your waterproofing system to the test – and you passed with an A+…..A dry basement!!! We are amazed at the difference it’s made in my Mom’s house. A special THANK YOU to you and your entire team for everything. You’re providing a great service here and I’m sure that you will have much success.
The water system works great, the basement is completely dry. The retaining wall looks great. Thanks for all the hard work you all did to make my grandma’s house dry. Great job!
Jody, I just wanted to thank you for all of the hard work that you and your crew did waterproofing my basement wall. My wife and I built our house in 1998 and at that time we felt like we did everything possible to build a solid structure that would last a lifetime. However a couple of years ago we started having issues with a very small wet spot on one of our basement walls. It was nothing significant and would always dry up after a couple of days. This only happened during very heavy down pours of rain, any other time the wall in question was always dry. This went on for approximately 3 or 4 years then all of a sudden one significant storm came and water was running into the basement. This was very disturbing! I thought this must be a freak incident and would never happen again. I was wrong! The next time a very heavy rain came there was the water running in again. At this point I did not know what to do. I was so upset and disgusted that this was happening. The only thing that I was sure of was the existing waterproofing system that was originally used back in 1998 had failed!
I really didn’t know who to call or what to do but I did know that you were in the masonry business and may have contacts in the waterproofing business. Once I called you and we began talking about my situation I was pleasantly surprised to find out that you had developed your own waterproofing system. I know your work and I know your reputation and I couldn’t wait to have you come out and assess my problem. When you came to the house and we went over the process of what it would take to fix the problem I felt a little overwhelmed. However I knew going in that it would be somewhat of a job and that if I didn’t address the problem it would only get worse.
Once you and your guys began work everything went exactly like you had said. Every day I could see the progress and everyday I was glad you guys were here! Once the basement wall was dug out and exposed there was the problem that I couldn’t see. The existing waterproofing had deteriorated and was actually holding a pocket of water between the waterproofing and the block. After seeing this I knew I had made the right decision to address this problem. My mind was at ease and I knew that the system that you were installing would give me maximum protection against any future water problems. I just wanted to let you know that I appreciate everything you guys did and that I look forward to having a dry basement for many years to come.
Now listen to what contractors and building experts with 20+ years of experience have to say about the Parks’ Free-Flowing Waterproofing System:
Written Testimony From a Wilkes County Building Inspector:
I am a Wilkes County Building Inspector. I have been inspecting jobs for Jody for almost 10 years now. Mr. Parks is very detail oriented and his water proofing system is no exception. I have heard nothing but praise from his clients that have the system and the ones that I have personally seen installed work without a hitch. In my opinion there is no product on the market that can compare to Jody’s system.
Grant Miller- Wilkes County Inspections
Click here to see a written endorsement letter from Keith Walsh, the director of building inspections for Wilkes County. Keith is a 35 year expert in building construction.
New Home Customers
I wanted to take a few minutes to give a testimonial about the Free-flowing Waterproofing System from Parks’ Masonry. But first let me just say a few things about Jody and his team: I was referred to Jody Parks by a local contractor. I called Jody as well as another company to come to my jobsite and demonstrate their products. Jody returned my call the same day and we set up a time to meet. He coordinated with others… on his team to meet with me as well and together they explained the concept of their system as well as how they would execute the installation. Everyone on the team was pleasant to work with and above all they were punctual! They worked around my schedule and completed the installation exactly as planned. A+ guys! As for the system, what can I say other than “It Works”. I’m currently building a new home and having a damp basement in the past I am adamant that this basement be dry. Jody’s team installed his system shortly after the framing started. We had several days of rain just after the system was installed and unfortunately the house was not yet dried in. So the walls got wet anyway. However one thing I noticed was how quickly they dried. I have to attribute a portion of this to the system allowing air to flow around the walls. Another thing was the backfill. The system has been installed for approximately six weeks now and the backfill area has only settled a few inches. This will save me time in the future by not having to continually fill in around the house. The team lightly compacted the fill as they installed which is something most everyone else overlooks. Now that the home is dried in I have had Zero moisture on my basement walls. I have no guttering up and the entire house has hip roofs so I get water all the way around every time it rains. But I have a dry basement… In summary, Parks Masonry has earned my trust and my business. I recommend anyone building a new home protect it with the Free-flowing Waterproofing system by Jody Parks and Parks’ Masonry. And if you have a leaky basement, give him a call. You won’t be disappointed.
As a new home builder I didn’t want to take the risk of ever having the thought of a possible water leak around our foundation. I talked to friends and family that have had issues in the past and present. I knew then this is not something I wanted my family and I to face in the future. When I saw the new waterproofing technique that Jody and his crew had available, I knew this was something that could save me the future headache and future cost. This waterproofing system is fool proof and well worth the money. A little spent now will save us a lot in the future and one less thing to worry about.
I have had Jody’s system in for 6 months and after the past few weeks of monsoon weather, our basement stayed dry. I was very worried since we had over 12 inches of rain but to my suprise, no water or draining issues. If your concerned about a possible wet basement, then this system is a must. Great product, thanks Jody!
I don’t have many photos of the foundation w/ the waterproofing but Mike and I took this one today which we thought was very “telling”. This is a photo from inside the basement… the dry block wall in the middle (and the one to the right) are backed (on the other side) by your waterproofing system; the wall to the left that is still damp is the wall that has been backfilled with sand (beneath the garage). And it’s under cover right now so it hasn’t been rained on in almost 5+ days whereas the rest of the house that has your system on it (and has been rained on) is dry on the inside of the basement.
I’ll have Mike put together more images and write up his thoughts, but he saw this today and said we ought to send it to you… so I snapped this photo.
…”I had spent weeks researching foundation waterproofing and backfilling— basement moisture and humidity were my biggest concerns as we were building our new house. But once I heard about Park’s free-flowing waterproof system, and learned how well developed the system was, I realized it was the best way to go (and definitely worth the money). I was so impressed with Jody Parks’ attention to detail and how carefully he and his crew worked on our house. Once it was installed, I could easily see the results—in the area of the garage foundation where we backfilled with sand, we noticed that the basement wall interior was damp. Everywhere we used the Park’s waterproof system, however, the interior basement walls were dry. A picture is worth a thousand words— and you can clearly see how dry our basement is where we used Park’s free-flowing system.”
Cindy and Mike Pierce
Dear Jody, my wife Penny and I have been very pleased with the performance of the drainage system you installed on our basement walls. We have not had gutters for two years and have had no leaks. It has been a great pleasure working with you and your company to build our home. Thank you.