Debbie & Dave V.
We hired Parks’ Waterproofing to address a moisture issue in the basement of our log home in Buck Mountain. We were convinced during our initial meeting with Jody to go with his company based on the Waterproofing Lifetime Guarantee offered and other services his company provides such as hardscaping & landscaping. During the course of our waterproofing project and as we began to experience and appreciate the high quality of workmanship, we solicited Jody for ideas to expand the scope of the work into hardscaping and landscaping. As our confidence in Jody grew, we allowed him to incorporate his vision for our property that included a patio, a fire ring, retaining walls and walkways. His attention to planning and detail were impeccable. His cost-saving ideas were also much appreciated. Just as important to us was the professionalism of his field staff; they were extremely courteous and respectful of our property. The end result is spectacular; the quality of materials used and the fit and finish not only met but exceeded our expectations. We are very pleased with and proud of our new hardscape and landscape features, and of course the waterproofing system is working; keeping our basement dry and devoid of humidity. We recommend Parks’ Waterproofing to anyone.
I would highly recommend Parks' Waterproofing for any work I had for them to do. Jody was good about coming to my home and looking at what was going on with water getting into my basement. Come to find out that had a bad down spout. Jody was good enough to show me this and the problem was an easy fix. Jody made a 40 mile trip and would not let me pay him. Thank you Jody.
We were having water in our basement every time it rained hard. We feared the worst, and called Parks’ Waterproofing for an estimate. After inspecting our basement, Jody told us that the issue was a $10 pipe that we could replace ourselves. He could have tried to sell us an expensive system that we didn’t need but he was honest. We are grateful for this honest business.
As a real estate agent in the Triad, I can tell you that many major issues found in homes originate from improper water management. The first time I met with the Parks' Waterproofing, I could tell that they were the real deal. This team really knows their stuff! Parks' Waterproofing installed their patented, lifetime warranty, free-flowing waterproofing system around the entire perimeter of a family member's house to prevent water under the house, which was causing a huge mold problem. I have also used Parks' Waterproofing to install below grade drainage for my gutter system, plus, adding a catch basin under my deck, and grading. They did an amazing job! 5/5, highly recommended to anyone!
If you are having water problems in your basement or house...CALL PARKS WATERPROOFING! Jody listens, takes detailed notes, then lays out a plan of attack to eliminate the issue.
We made the mistake of hiring a General Contractor first because they had the time to come out sooner than Parks. Big mistake that cost my parents a great deal of money. Believe me, wait for Parks. It is worth the wait.
Even though Parks was busy, he updated us weekly with a spreadsheet showing us exactly where we were on his list. We never had to call him.
After he fixed our problem, which required a great deal of digging and grading, his team came out and landscaped those areas and planted grass seed. My parent's yard has never looked this good. My only complaint is that Jody will not tell me what his seed blend is or sell it to me. JODY, what is your secret???
I highly recommend Parks Waterproofing and on a personal note, Jody is a good man. He actually cares about his customer.
Wow! These guys are AMAZING! We had a huge problem in our crawl space. They assessed the problem, made recommendations, and gave us the estimate. They totally explained everything so we had an understanding of what would happen. They were here for over a week, did extensive work inside and out of the crawl space, including installing a sump pump with WiFi alarm, and rerouted some exterior drain pipes. They cleaned up after themselves too! Their customer service is absolutely incredible, before/during/and after! I give them a 5 star rating, but in reality, they are a PERFECT 10!!!
Very professional firm from beginning to end. Responded in a timely manner in the beginning answering questions and providing a quote. Once we signed the contract they promptly scheduled the work. The did quality work on time and in budget (didn’t come back asking for more money). This particular project was challenging due to terrain and confined spaces but they made the job look easy. They also cleaned up very good at the end. Excellent service!
These guys are AMAZING! Very knowledgeable, easy to work with, and reasonably priced! We can’t say enough good things about them! Problem solved in a very thorough and comprehensive way!!! Highly recommend them!!!!